Sharing

Sharing App 支援 / Support

這裡是員工 App「Sharing」的使用說明與支援資訊。
This page provides help and support for the Sharing employee App.

這是什麼 / About

「Sharing」是給使用 Sharing 系統的公司員工使用的 App，可以在手機上查看與處理公司交辦的工作。帳號由你任職的公司開立，App 內沒有開放個人註冊。

Sharing is the employee App for staff of companies that use the Sharing system. Your account is issued by your company; you cannot sign up for an account in the App yourself.

公司代碼與登入 / Company code & sign-in

  • 第一次登入前，請向公司的系統管理員索取「公司代碼」。
  • 輸入公司代碼後，用公司給你的帳號和密碼登入。
  • 第一次登入成功後，可以在 App 內開啟 Face ID 或通行金鑰（passkey），之後就不用每次輸入密碼。
  • Before signing in for the first time, ask your company admin for your company code.
  • Enter the company code, then sign in with the account and password your company gave you.
  • After your first sign-in, you can turn on Face ID or a passkey in the App so you don't need to type your password every time.

忘記密碼 / Forgot password

請在登入畫面點「忘記密碼」重新設定，或請公司的系統管理員協助重設。

Tap 「忘記密碼」 (Forgot password) on the sign-in screen to reset it, or ask your company admin to reset it for you.

通知收不到 / Notifications

請到手機的「設定」，找到「Sharing」，確認已允許通知。iPhone：設定 → 通知 → Sharing → 允許通知。Android：設定 → 應用程式 → Sharing → 通知 → 開啟。

Make sure notifications are allowed for Sharing in your phone's settings. iPhone: Settings → Notifications → Sharing → Allow Notifications. Android: Settings → Apps → Sharing → Notifications → On.

刪除帳號與個人資料 / Delete your account and data

如果你想刪除「Sharing」App 的帳號與個人資料：

  1. 在 App 內點「我的 → 申請刪除帳號」，送出申請。申請會送到你公司的系統管理員。
  2. 管理員會停用你的帳號，並立即刪除你的電話、電子郵件、通訊地址、照片、LINE 綁定與登入憑證（密碼、Face ID／通行金鑰）。
  3. 勞基法規定公司須保存的勞工名卡資料（姓名、生日、戶籍地址、身分證字號），會保留到離職後滿 5 年，期滿自動刪除；出勤、薪資等紀錄依法保存，且不再顯示你的個人資料。

你也可以寄信到 service@sharing.tw 申請，信中請附上你的「公司代碼」和「員工編號」。

To delete your Sharing App account and personal data:

  1. In the App, go to 「我的 → 申請刪除帳號」 (Me → Request account deletion) and submit the request. It is sent to your company admin.
  2. Your admin deactivates your account and immediately deletes your phone number, email, mailing address, photo, LINE link and sign-in credentials (password, Face ID / passkey).
  3. The employee record that Taiwan's Labor Standards Act requires employers to keep (name, date of birth, registered address, national ID number) is retained until 5 years after you leave and then deleted automatically. Attendance and payroll records are kept as required by law, without your personal details.

You can also email service@sharing.tw with your company code and employee number.

隱私權政策 / Privacy

我們如何蒐集與使用資料，請見隱私權政策。

For how we collect and use data, see our Privacy Policy.

聯絡我們 / Contact

有任何問題，請寫信到 service@sharing.tw。

If you have any questions, email us at service@sharing.tw.